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Shipping & Returns

Welcome to Mztpills.com, we offer door to door delivery to customers from most countries of the world; shipping is free for 6 or more units and no tax

We mainly ship to USA, Canada, Australia, United Kingdom, Spain, France, Mexico, Colombia, Peru, Austria, Finland, Greece, the Netherlands, Ireland, Norway, New Zealand, Russia, Singapore, Malaysia, South Africa and UAE etc

For customers from Germany, Brazil, Italy, Israel, and Estonia, sorry that we currently don’t ship there, please don’t do the order without asking, if you have address in other countries, that would be great and you can contact us to check if we send to that address

Usually we send the package via EMS, and will arrange the shipment within 48 hours after the payment is made (except Weekend and Holiday) and email you with your Tracking Number, About 7 working days you will get the product, but sometimes, due to clearance waiting or holiday slow logistics and some other force majeure, please allow another possible 1-3 days delay


For countries that EMS doesn't reach, the goods will be sent by HongKong Post, which costs about 15-25 days.


Tracking

EMS: http://www.11183.com.cn/english.html
HK Post: http://www.17track.net/IndexEn.html


Attention:


1. Signature Needed, please make sure you can sign the goods by yourself, or please leave message when placing the order, we are not responsible for goods returned due to nobody sign it


2. Detailed Delivery Address: the goods can't be delivered if your address is not completed or correct, so please make sure you input the correct shipping address, we are not responsible for goods returned due to wrong delivery address


3. Attempted Delivery: Local Post office will deliver your goods, you can also trace your order on your local post office site, (please make sure your email address is correct so we can send the tracking number successfully) if the goods is attempted delivery at first time, they will leave a notice, please make sure you contact them as soon as possible, or they will return the goods back after 5 days (during this 5 days, they will redeliver some times)


Return Policy


If you are not satisfied with our products, please contact us via our contact information and explain the matters of your situation, we accept return approval for below reason


1. Dissatisfaction

2. Received Damaged goods

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